Pitney Bowes On -Site Electro Mechanical Technician II - Mail processing equipment repair must be flexible to work 1st, 2nd & 3rd shifts in Worchester, Massachusetts

At Pitney Bowes, we do the right thing, the right way.

As an Onsite Tech Customer Service Representative ll for Pitney Bowes, you can too.


We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

• Have a high-level of ethics and commitment as well as being a self-starter

If this sounds like you, then you may be a great fit for Pitney Bowes

You are:

An experience Electro-Mechanical Technician ll who may come from various fields such as business machine repair, printer repair and or from the automotive repair industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfied

You will:

• Proactively schedule and perform preventative maintenance

• Trouble-shoot customer reported problems.

• Proactively monitor, schedule, and prioritize tasks to maximize customer


• Plan and perform equipment upgrades and new installations

• Manage a queue of calls to ensure that customers are contacted within the

established guidelines, and that incidents are closed in a quality manner

within the established guidelines. .

Your background:

• As an Onsite Technician Customer Service Representative ll, you have:

• A minimum of 2 years’ experience trouble-shooting and repairing complex

mechanical experience.

• Strong experience working on electro-mechanical equipment.

• A minimum of two years proven experience in building and enhancing

Customer relationships.

• A valid driver's license is required.

• The ability to perform frequent lifting and/or moving items up to 50lbs. Are you

able and willing to do this with or without accommodation?

• Flexibility to work overtime, weekends, holidays, and/or different shifts as

needed with minimal notice.

We will

• Provide the opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse prospective and


• Deliver challenging and unique opportunities to contribute to the success of a

transforming organization.

• Offer comprehensive benefits globally (pbprojectliving.com

Our Team

Our Document Messaging Technology (DMT) team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.

If you are the right fit, apply now.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: Global Services

Title: On -Site Electro Mechanical Technician II - Mail processing equipment repair must be flexible to work 1st, 2nd & 3rd shifts

Location: MA-Worchester

Requisition ID: 173029

Other Locations: United States-MA-Marlborough, United States-MA-Westborough, United States-MA-Grafton, United States-MA-Hopkinton