Pitney Bowes Operations Specialist (Banking) in Salt Lake City, Utah
At Pitney Bowes, we do the right thing, the right way.
As an Operations Specialist for the Pitney Bowes Bank, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Are good communicators, particularly in difficult situations.
Can pay close attention to critical details in time-sensitive situations.
If this sounds like you, then you may be a great fit for the Pitney Bowes Bank!
An experienced Operations professional with strong verbal, written and organizational skills, a fanatical attention to detail and a penchant for problem solving, critical thinking, accuracy and the ability to balance multiple priorities while meeting appropriate deadlines and benchmarks. You possess strong customer service skills to both external and internal customers and you are a quick learner who can grasp new systems processes and procedures.
Perform daily back-office operational tasks which may include:
Booking of customer contracts
Assisting in invoicing routine, processes, and controls
Posting of cash receipts to customer accounts
Speaking with customers to resolve inquiries regarding payments, charges, billing, and payoffs.
Perform company by company contract maintenance tasks as needed
Adhere to written policies and procedures of the Pitney Bowes Bank.
Monitor customer insurance requirements and follow up with customers for updated insurance information
Monitor open customer service requests, research customer issues, and resolve to customer satisfaction within your write-off and waiver authorities.
Collaborate with other business functions to assure smooth process flow
Be Flexible to perform other tasks as assigned.
As an Operations Specialist, you have:
A Bachelor’s degree with prior experience in the equipment finance or commercial loan industry
Demonstrated strong interpersonal skills interacting with customers, teammates and all levels of management.
Well-developed communications skills, both verbal and written.
Experience in working on customer contracts, possessing the appreciation of the importance of being extremely accurate in what you do.
Ability to exercise sound judgment, manage complex transactions, and work within tight deadlines.
A penchant for being detail orientated.
Skillful in Microsoft Office 365, including Word, Excel and PowerPoint.
Experience with Infolease and/or Fiserv a plus.
Provide the opportunity to grow and develop your career.
Offer an inclusive environment that encourages diverse perspectives and ideas.
Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
Offer comprehensive benefits globally (pbprojectliving.com).
At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping, them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices, and to financing business critical equipment. In everything we do, we deliver accuracy and precision to drive meaningful impact.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
If you are the right fit, apply now.