Pitney Bowes Field Service Technician Office Equipment Repair in Rochester, New York
At Pitney Bowes, we do the right thing, the right way.
As a Field Service Tech for Pitney Bowes, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team.Win. Innovate.
We actively look forprospects who:
Are passionate about clientsuccess.
Enjoy collaborating withothers.
Strive to exceed expectations.
Move boldly in the quest forsuperior and best in market solutions.
Have a high-level of ethics andcommitment as well as being a self-starter
If this sounds like you, then you may be a great fit for Pitney Bowes
An experienced Field Service Technician who may come from various fields such as business machine repair, printer repair, copier repair, or from another similar industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfied
Proactively schedule andperform preventative maintenance & installations at customer locations
Trouble-shoot customer reportedproblems.
Proactively monitor, schedule,and prioritize tasks to maximize customer satisfaction
Plan and perform equipmentupgrades and new installations
Manage a queue of calls toensure that customers are contacted within the established guidelines, andthat incidents are closed in a quality manner within the establishedguidelines.
As a Field Service Technician,you have:
A minimum of 1 years’experience trouble-shooting and repairing complex mechanical equipment.
Strong experience working onelectro-mechanical equipment
A minimum of two years provenexperience in building and enhancing Customer relationships.
A valid driver's license isrequired.
The ability toperform frequent lifting and/or moving items up to 50lbs. Are you able andwilling to do this with or without accommodation?
Flexibility to work overtime
• Net Certification
• Printer repair andcertification (ie: PDI)
• A Certification
Provide the opportunity to growand develop your career
Offer an inclusive environmentthat encourages diverse prospective and ideas
Deliver challenging and uniqueopportunities to contribute to the success of a transforming organization
Offer comprehensive benefitsglobally (pbprojectliving.com
Within our Small/Medium Business (SMB) Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our SMB Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.
If you are the rightfit, apply now.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
W/M/Veterans/Individualswith Disabilities/LGBT are encouraged to apply.
Job: Field Service Operations
Title: Field Service Technician Office Equipment Repair
Requisition ID: 172355
Other Locations: United States-NY-Buffalo, United States-NY-Batavia