Pitney Bowes Lead Operator Trainer in Omaha, Nebraska

About the Opportunity

At Pitney Bowes, we do the right thing, the right way.

As a Lead Operator Trainer and facilitator for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

As a Lead Operator Trainer and facilitator you will ensure peak productivity at our client facility driving optimization efforts within operations and service. In this role, you will serve as the resident training expert on Pitney Bowes products within the facility providing constant input, feedback, and adjusting approach with techniques for a positive outcome. The Lead Operator Trainer and facilitator role does not have direct reports.

You Are:

  • Autonomous, high performing, team driven, and have a keen sense for customer service and client relationship building.

  • Have a proven background in electro-mechanics troubleshooting.

  • Must be able to identify improvements across people, process, and technology.

  • Are passionate about client success.

  • Collaborative team player who isn’t afraid to think outside the box to provide solutions.

  • You are a forward thinker who acts with purposefulness and speed and is committed to championing new ideas.

  • Strive to exceed expectations.

  • Move boldly in the quest for superior and best in market solutions.

  • Experience in teaching, training, or development experience

Build. Deploy. Bridge. Grow.

You Will:

  • Develop, document, and execute training on high speed electromechanical inserting equipment.

  • Become an expert on setup, applications, changeovers, and best practices.

  • Perform training classes on equipment with new and seasoned operators

  • Leverage data and analytics to measure operator performance. Provide suggestions for improvements and enact corrective action plans to address issues.

  • Train and mentor operators to increase capability, efficiency, and thought process.

  • Collaborate with site teams to identify and correct gaps causing deficiencies in the operation that can be corrected through the training and mentoring process or the operators.

We Will:

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)


  • Strong mechanical and electrical skills with experience in maintaining, repairing or installing high production machinery, inserters, sorters, or comparable equipment preferred.

  • Excellent problem-solving skills. Proven ability to train, mentor, and establish priorities when working under pressure.

  • Strong written & verbal communication skills.

  • Leadership ability to provide direction and coordinate small teams

  • Word, Excel, and PDF application experience

  • Ability to work a flexible schedule and overtime as required.

  • Valid state motor vehicle operator’s license (State in which driver resides).

  • This position may require frequent lifting and/or moving items up to 55lbs. Are you able and willing to do this with or without accommodation?

The Team

Our Document Messaging Technology (DMT) team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

M/F/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: Field Service Operations

Title: Lead Operator Trainer

Location: NE-Omaha

Requisition ID: 172788