Pitney Bowes Senior Support Engineer in Maharashtra, India
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Exciting position to Support and maintain large scale distributed applications in the core Sending technology Solutions business unit. As a support engineer you will be part of the application sustenance team ensuring the transactional parts of our systems are always up and available across EMEA and US hours. This position is located at our Pune office
Support operationally large scale .Net/AWS application for meeting defined SLAs in 24*5 model.
Collaborate with developers, interaction and visual designers, and business stakeholders to deliver system defined SLAs and uptime requirements.
You will be responsible to ensure the best possible performance, quality, and responsiveness of applications.
Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
Practice Agile methodologies.
Have the drive and passion to ensure consistent end-to-end user experience.
Qualifications & Skills required
Strong knowledge of .NET web framework
UG - B. Tech/B.E./MCA
4-6 years supporting and maintaining web-based applications on cloud
Understands Microsoft SQL, MySQL Server queries with a good knowledge of their ecosystems.
Good to understanding of monitoring tools – Dynatrace, SCOM, CloudWatch
Understanding of AWS cloud platform and supporting cloud infrastructure and services- S3, Fargate ECS, EC2, Lambda, VPC, Security Groups, EFS, SQS
Understanding of support processes with SLAs, ERT, ORT.
Ability to triage and publish RCAs for scalable systems issues.
Experience with popular web application frameworks.
Supporting large scale distributed application operations.
Excellent grasp on support process and monitoring.
Agile methodologies, pair/peer programming, collaboration with developers.
Working closely with server-side and ISS teams
• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally ( pbprojectliving.com )
Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.