Pitney Bowes Jobs

Job Information

Pitney Bowes Senior Support Engineer in Maharashtra, India

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

The Job

  • This role is very similar to a DevOps role, and you will own the Production, Test and Staging environments

  • You will design and implement monitoring solutions using advanced tools like Grafana, Prometheus, AppDynamics, NewRelic, Splunk, Graylog, Cloudwatch etc.

  • Execute technical operations including Monitoring, Automation, Network, Cloud, Security, Release Management, Reliability Engineering.

  • Support the operational environment that provides the company client facing applications and meets the requirements of service availability and recoverability.

  • Organize and facilitate outage event management activities including outage status communication, problem determination activities and root cause analysis.

  • Capture and reporting of application availability metrics.

  • Coordinating, planning and performing application deployments

  • Development of automated application deployment scripts

  • Work closely with Engineering & Product teams to be aligned with Business

  • Demonstrate Ownership and accountability

  • Demonstrate leadership and drive the team to achieve goals

  • Ability to work as a team and individually for troubleshooting/investigating problems

  • Ability to coordinate with Infrastructure support teams and get things done

  • Ready for onsite travel for knowledge transfer or related activities

Required Qualifications & Skills

This is a critical service delivery role requiring experience with complex cloud hosting environments. Pitney Bowes product hosting solutions leverage multiple technologies in complex data center and cloud environments that support multi-tiered high-availability applications. The role requires a talented self-directed individual with a strong work ethic and the following skills:


  • Graduate or Postgraduate (preferably in computer science or related course)

  • 4-6 years relevant experience in Product/Application Support L2 level

  • Excellent communication & leadership skills

  • Willing to work in a 24*5 profile with weekend on-call support

  • Platforms – Linux and Windows

  • Extensive experience with Amazon Web Services (VPC, EC2, ECS, EKS, Elastic Beanstalk, Lambda, API Gateway, Cloudwatch, S3, Route53, AWS SFTP Family, Systems manager, CloudFormation or Terraform).

  • Hands-on knowledge of managing, monitoring and troubleshooting in K8S environment along with understanding of tools such as Helm or Argo.

  • Good understanding of Kafka, Redis, FTP/SFTP, Virtualization.

  • Experience with monitoring tools such as AppDynamics, Splunk, Grafana, NewRelic and Prometheus

  • Good experience working on technologies such as IIS, Jboss/WildFly.

  • Extensive Knowledge of Scripting and automation (Any scripting language would be preferred à Python, Shell, Powershell)

  • Hands on knowledge of tools such as Azure Devops, Jenkins, Terraform/Ansible, GIT/BitBucket.

  • Hands-on experience with MSSQL, MySQL and Mongo databases.

  • Good networking skills (Load Balancers, Firewalls, Clusters, Route Tables, etc.)

Qualification & work experience

  • UG - B.Tech/B.E. OR PG – M.S./M.Tech from REC or any other reputed institute

  • 2-3 years’ experience in various AWS services

  • 1+ year experience on Kubernetes

  • 4+ years of experience in Application Support and deployments

We will:

• Provide the will: opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally ( pbprojectliving.com )

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.