Job Information
Pitney Bowes Telesales Representative, Postage Meter Supplies in Madison, Wisconsin
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
As a Telesales Representative for Pitney Bowes, you can too.
Pitney Bowes Telesales Representative, Postage Meter Supplies is SendTech's entry-level Inside Sales role. As a top performing Telesales Representative supporting postage meter supplies you will have the opportunity to be promoted into our Metering Services Inside Sales Team within your first 6 – 12 months of employment with Pitney Bowes.
You are:
Self-motivated, goal-driven, resilient, and persuasive. A performance-driven contributor who can multi-task with two phone systems, for both outbound and inbound calling, and apply inside sales techniques to recommend products and close sales. You excel at quickly building rapport over the phone, asking qualifying questions to assess client needs, and recommend appropriate postage meter supplies to key decision makers at current Pitney Bowes clients. You are comfortable with a high-volume, high-rejection position.
The wage for this position is $15.87 / hour base plus commission pursuant to the Pitney Bowes sales incentive plan's terms and conditions.
We will reward your sales success with rapid promotional opportunities, SPIFF's, and uncapped commission (the total target compensation for this position, at 100% goal achievement, is estimated to be $50000 annual).
Location: U.S. Remote, Central Time Zone or Eastern Time Zone Preferred
You will:
(CLIENT) Close Sales to clients’ satisfaction:
Be on a high-volume call-dialer selling Pitney Bowes Postage Meters and office, mailing, and shipping consumable supplies to existing business clients via high volume outbound calling
Overcome objections by positioning product benefits, current promotions, and the company’s value proposition
(TEAM) Cultivate your work environment:
Participate in at least one team development activity, new employee mentorship, committee, training, or volunteer activity each year
Partner with internal teams to resolve all errors and client escalations
Work with managers and mentors to continually upskill
(WIN) Achieve quota and productivity goals:
Consistently achieve monthly sales quotas, understanding that high-productivity KPIs (e.g. 150-200 calls per day), punctuality, and dependable attendance is critical to success
Rapidly navigate complex software systems to accurately record customer transactions and create invoices with an error rate of less than 6% each month
Strive to meet promotion requirements within your first 12 months with Pitney Bowes
(INNOVATE) Exceed quotas and client expectations:
Identify and implement changes needed to improve performance
Raise the bar for yourself, your team, and the client.
Your background:
As a Telesales Representative, Postage Meter Supplies , you have:
1+ years of OUTBOUND calling experience in a high call volume setting (100+ calls daily)
Sale or customer service experience with a strong track record of exceeding goals set by others (sales, sports, etc.)
The proven core sales skills to be successful in this role, including resiliency, overcoming objections, closing sales, and both recognizing and identifying opportunity in difficult situations
Intermediate PC skills, with a strong ability to work in multiple screens simultaneously
Proficiency in Microsoft Office Suite and basic computer and internet troubleshooting
A home office/desk with reliable high-internet service sufficient to meet the needs of the position. All computer equipment and peripherals will be provided
Availability to work Monday through Friday, 8:00am-4:30pm Central Time
Preferred
A history of taking on progressively more responsibility is past roles
Track record of success penetrating and maintaining accounts – B2B, inside sales, telemarketing
Experience, with consistent success, selling over the phone in a telesales or call center environment
Proven success working from home
To be successful working remote, you must:
Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
Have dependent and child-care arrangements
Be comfortable primarily communicating with colleagues via videoconference
Be as productive (if not more) working from home as in office
Be able to work independently with little direction
Have the technology to work successfully at home
Reliable high-speed internet
In-house, hard-wired internet connection
Internet Service Speeds, while working, must support a minimum 30 Mbps download
Check your current speed at www.speedtest.net ; ongoing checks once working are required
Our Team:
SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.