Pitney Bowes Jobs

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Pitney Bowes QA Trainer - 1st shift in Carol Stream, Illinois

At Pitney Bowes, we do the right thing, the right way

As a Facility Process Trainer for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

Are passionate about client success.

Enjoy collaborating with others.

Strive to exceed expectations.

Move boldly in the quest for superior and best in market solutions.

You are:

The Facility Process Trainer is responsible for consistent training of all critical warehouse processes to newly onboarded associates as well as tenured associates requiring updated training.

You will:

Provide training in area listed below:

  • All training areas will receive the overall steps

  • Physical process steps

  • Error Management

  • Exception Handling

  • Systemic Application Steps

  • Compliance Training

  • Safety

  • Document Control

  • Utilization of Hardware

  • Conveyor Systems

  • RF Scanning Devices

  • Depending on Assigned Area of Specialty detailed steps for the following:

  • Parcel Induction processes.

  • Receiving processes

  • Floor Loading Trailers

  • Exception Processing

  • Communication Processes

  • Ticket submissions

  • Auditing

  • Compliance

  • Containerization

  • Outbound Shipping Processes

  • Fulfillment would include but not limited to

  • Receiving

  • Putaway/Stocking

  • Picking

  • Inventory Control/Cycle Counting

  • Packing

  • Shipping

  • Provides feedback to Operations Manager or Supervisor for employee reviews.

  • Assist with Quality Assurance functions (Audits, Exception Logs, Scale Compliance)

  • Constructively watches employees and provides feedback on a regular basis.

  • Oversees package exceptions and final resolution

  • Other duties as assigned.

  • Adheres to all safety procedures in the performance of job duties.

  • Helps ensure time goals and productivity goals consistently met for the department.


Your background:

As a Facility Process Trainer, you have:

  • The ability to read and follow directions

  • Documented experienced leader

  • Excellent listening skills

  • The ability to work in a high paced environment

  • The ability to work a flexible work schedule

  • Familiarity with Word, Excel, Email, and WMS interface

  • The ability to read and follow directions

  • The ability to be highly organized

  • The ability to be a team player

  • Strong Communication Skills

  • The ability to lift up to 50 lbs. with or without accommodations.

  • The ability to walk and stand 80% of the time with or without accommodation.

  • The ability to stoop, and bend 80% of the time with or without accommodation.

  • Basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of your native language


  • Bi-lingual in Spanish

  • Experience within the logistics or parcel shipping industry preferred

We will:

Provide the opportunity to grow and develop your career

Offer an inclusive environment that encourages diverse perspectives and ideas

Deliver challenging and unique opportunities to contribute to the success of a transforming organization

Offer comprehensive benefits globally (pbprojectliving.com)

Our Team

Commerce Services is comprised of the company’s technology-enabled ecommerce and logistics businesses, including presort services, fulfillment, delivery and returns services. The Commerce Services business unit plays a critical role in the Pitney Bowes transformation strategy, serving more than 3,000 clients, including more than 600 retailers and online marketplaces. In 2019, the business unit accounted for more than $1.5 billion in annual revenue, processing more than 17 billion pieces of letter mail and 140 million parcels. Our digital technology enabled the delivery of another 400 million parcels.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

COVID-19 Safety Update: We have put in place safety practices to help keep you safe and healthy. Learn More