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Pitney Bowes Technical Services Supervisor in Brown Deer, Wisconsin

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

Join our team and earn $75,000.00 – $85,000.00 / annually based on skills and experience.

Pitney Bowes is now hiring for a Technical Services Supervisor (First Shift) in our  Brown Deer, WI  facility.

At Pitney Bowes, we do the right thing, the right way. As a Technical Services Supervisor , you can, too. Our amazing people are the driving force, inspiration, and foundation of our company. Our thriving culture can be broken down into four components: client, team, win, and innovate.

As a Technical Services Supervisor at Pitney Bowes, you will work under the supervision of the site General Manager. You will be responsible for managing a team of technicians and technical support resources to ensure all processes and procedures are followed, and equipment is properly maintained. The wage range for this position is $75K - $85 K / year, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job. This position is eligible to earn an annual incentive bonus.  As part of our commitment to a flexible work schedule, this role does not have a set amount of vacation per year

You Are:

  • A passionate leader who can derive client insights, influence and collaborate with a variety of internal/external teams for both existing and new products

  • High performing, team driven, and have a keen sense for customer service and client relationship building

  • A strategic forward thinker who acts with purposefulness and speed and is committed to championing new ideas, strategies or concepts to ensure projects reach a successful launch

You Will:

  • Participate in team member recruitment, professional development, defining training requirements, and manage time and attendance of technician staff

  • Establish and continuously improve communications between operations, technical service team and all other stakeholders to ensure team meets operational expectations

  • Work with the onsite facility personnel to schedule necessary resources to support workload, track performance and provide feedback

  • Establish and maintain a strong presence across multiple shifts to monitor deliverables and ensure proper job performance by team members

  • Address any mechanical or electrical issues that arise and take proper action to diagnose and/or fix the problem

  • Be responsible for following OSHA and other standard safety guidelines, conducting business as outlined by company policy, and using personal integrity to accomplish goals

  • Ensure tracking all machine downtime, scheduling and documenting P/M’s, maintaining inventory of spares parts and assisting Operations management to achieve P&L goals, safety standards, performance goals, and customer service standards

Your Background:

  • 6+ year’s proven managerial experience in an industrial maintenance production environment, directing teams preferred

  • A minimum of 5-6 years mechanical/electrical maintenance experience in the PM, installation, troubleshooting, and repair of complex industrial equipment preferred

  • Knowledge of OSHA regulations and ability to develop pertinent procedures

  • Knowledge of automated CMMS maintenance software or similar programs

  • Ability to fully understand and interpret blueprints, schematics, designs

  • Technical certificate, minimum of Associate Degree in Electronics, Computer Science, Mechanical or related field preferred

  • Possess strong organizational, collaboration, and communication skills with the ability to take initiative to complete complex tasks and projects quickly and autonomously

  • Mastery of the Microsoft Office Suite, including Excel, Word & PowerPoint to drive communication to internal & external stakeholders

Our Team:

Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.

We will:

• Provide the opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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