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Pitney Bowes Sr Operations Manager- night shift in Atlanta, Georgia

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

Yo u are:

A results driven Leader who will thrive in a fast-paced team centered production environment with responsibility to effectively manage, oversee and control all operational and associate activities within the warehouse including Receiving, Processing, Containerizing and Shipping as well as additionally assigned activities and ensuring product quality. You are a detail oriented and instrumental contributor to our company’s success in meeting productivity standards and customer satisfaction ratings by ensuring proper implementation and enforcement of policies, holding a high standard of safety and the continuous training of Associates and Leadership in the warehouse.

You will:

  • Oversee specified client processing areas of the operation

  • Train individual associates on proper methods and operating procedures: unload, check in, processing, containerization, truck loading,etc.

  • Set-up and organize assigned areatoensure effective operation

  • Practice good housekeeping toalways ensure a safe and efficient environment

  • Implement process improvements as necessary

  • Work with the facility management to achieve quality and productivity goals

  • Responsible for all aspects in storing products to facilitate the healthy running of all processes in the operation

  • Manage workflow and expectations to ensure the daily activities related to the assigned department are met as expected: daily planning, production KPI’s, SLA’s, etc.

  • Writing performance reviews and coaching employees to success & developing a succession plan

  • Conducts daily shift start-up meetings discussing the previous day’s performance, reviewing the expected workload for the day & keeping the team informed on the goals at hand and performance to those goals as a team

  • Ensure a safe work environmentbyobserving and coaching employees, addressing potential safety hazards, maintaining a clean work area, monitoring condition of all equipment and ordering repairs, and participating as a permanent member of the Safety Committee

  • Responsible for the timely processing of all department activity including productivity, accuracy, and day end reports

  • Work closely with the Facility Manager / Director to control costs in your operation – labor, supplies, and inventory shrinkage as well as annual budgets and cost initiatives

  • Responsible for accurate employee records including daily time clock monitoring, discipline notification and attendance reports

Your background:

As a Senior Operations Manager, you have:

  • The ability toliftupto 50 lbs. with or without accommodations.

  • The ability to walk, stand, stoop, and bend 80% of the time with or without accommodation.

  • Experience overseeing personnel in a fast-paced multi-client small package parcel processing environment

  • Experience using a WMS in an RF environment

  • Knowledge of inventory control and related healthy parcel movement processes

  • Excellent written and oral communication skills

  • Able to lead, motivate and mentor personnel

  • Required to operate effectively in a time sensitive setting that requires meeting daily client Service Level Agreements

  • Required to lead with a sense of urgency and an emphasis on great customer service

  • Knowledge of aspects in storing products to facilitate the processing, in a parcel operation

  • Problem-solving skills

  • Plan, organize and direct the activities of subordinates

  • Excellent verbal and written communication and computer skills (MS Word and Excel applications)

  • Strong and effective communication skills (written and verbal)

  • Must be flexible and willing to work a flexible schedule required during PEAK & no peak periods (including weekends)

Our Team:

Ecommerce logistics. Only easier. Pitney Bowes Global Ecommerce is our fastest growing business segment. Our focus on the consumer and shipper experience – driven by innovative technology and consultative insights – has uniquely positioned us as the trusted partner for ecommerce brands and shippers.  

Our best-in-class services include ecommerce fulfillment, delivery (domestic and cross-border), and returns that help merchants drive conversions, customer satisfaction and lasting loyalty.  These solutions build better order experiences through data science-based innovation and consultative support that help make clients’ jobs easier.  Ranked by Internet Retailer as a Top Carrier, Top Fulfillment Service Provider, and the #1 International Ecommerce Provider, we are the preferred ecommerce logistics partner for over 800 brands and shippers. 

We will:

• Provide the opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally ( pbprojectliving.com )

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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